Privacy Policy

This Privacy Policy applies to Paper Per Hour websites, including paperperhour.com and app.paperperhour.com, and related services we make available (collectively, the “Service”). Paper Per Hour is operated by the business identified in our account, billing, or support communications.

We may collect information you provide directly, including your name, email address, account credentials, support messages, preferences, and billing details. Payment-card information may be handled by our payment providers rather than stored by us.

When you use study features, we may process files, notes, prompts, conversations, generated summaries, flashcards, practice-test responses, and other content you choose to submit.

We may also collect device, browser, IP address, log, cookie, usage, and diagnostic information needed to operate, secure, and improve the Service.

We use information to create and secure accounts; provide grounded chat, summaries, flashcards, practice tests, and study sessions; process payments; respond to support requests; prevent abuse; measure performance; improve reliability; and comply with legal obligations.

Where required, we rely on consent. In other cases, processing may be necessary to perform a contract, meet legal obligations, or pursue legitimate interests such as security and service improvement.

Your uploaded materials and prompts are processed to deliver the features you request. This may involve indexing content, retrieving relevant passages, and sending necessary context to infrastructure or AI service providers acting on our behalf.

AI output can be inaccurate. Important claims should be checked against the original source. We will provide additional notices or settings if our practices for product improvement or model-related processing materially change.

We may share information with vetted providers that support hosting, storage, analytics, customer support, communications, AI processing, fraud prevention, and payments. They may process information only for the services they provide to us and subject to applicable agreements.

We may also disclose information when required by law; to protect users, the Service, or others; in connection with a merger, financing, acquisition, or sale of assets; or when you direct or consent to the disclosure.

We retain information only for as long as reasonably necessary for the purposes described here, including account operation, dispute resolution, security, and legal or accounting requirements. Retention periods vary by data type and account status.

We use reasonable administrative, technical, and organizational safeguards. No online service can guarantee absolute security, so protect your password and notify support if you suspect unauthorized access.

Paper Per Hour and its providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers and honor mandatory local privacy protections.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal data, and to withdraw consent. You can update some information in your account or contact support to submit a request. We may need to verify your identity before completing it.

You may control non-essential cookies through available settings and opt out of promotional emails using the unsubscribe link. Service and security messages may still be sent.

The Service is not intended for children under 16, or the higher minimum age required in their jurisdiction, unless used with valid authorization. Contact us if you believe a child has provided personal data improperly.

We may update this policy as the Service or law changes. Material changes will be communicated through the website, app, or account contact information. Questions and privacy requests may be submitted through Paper Per Hour’s published support channels.